JingPad A1 - Screen ghosting issue

The screen “ghosts” an image of anything with high contrast. This is especially noticeable when playing Solitaire and the card move from one slot to another with the screen on a lower brightness.

Is this an issue with my unit or with the screen in general?

Hi @drgnomage
do you have some photos about it?

Kind of hard to see in the photo but there is the after images of all the cards when I open terminal.

@Maxximo88, have you seen any issues like this with yours or other units?

We have tested it but we can’t make the situation reappear. Please restart your device and try again

Hi @August, this happens constantly, I’ve rebooted several times since 10 days ago.

Can you send us the screenshot? It may help us to see whether it is a software or a hardware issue

It’s post 3 of this.

Screenshot instead of a photo

Ah yes, my apologies.

It appears to be a hardware issue.

Any progress on this?

Does it still appear after the latest update? If so, please write us an email addressing service@jingos.com with the issue. I need to forward that to my colleagues.

It is indeed, I’ll send the email.