Virtual keyboard layout always switches back to Chinese

Hello, my virtual keyboard always switches back to a Chinese layout and is so unusable for me.
What can I do?

Hi @phandrich
are you using JingPad A1 or JingOS on a computer?

JingPad A1.

hi phandrich, could you provide the screenshot

I don’t know how.
But it looks like a qwerty keyboard with Chinese symbols in front of the z and the 123 and the enter symbol. If I input text it waits for clicking the enter symbol and then produces all clicked text.

Hi @phandrich could you please take a photo or make a video?